Newcastle Transport

Fare compliance

Fare compliance

Fare compliance

It is an offence to travel on public transport in NSW without being in possession of a valid ticket.

You must carry your Concession Card when travelling on a concession fare as proof of entitlement or you may be fined.

Newcastle Transport Authorised officers and NSW Police officers are responsible for ensuring ticketing compliance and patrolling public transport. They have the right to ask to see your ticket and concession entitlement at any time. They can carry Opal card readers to check your balance, recent transaction history and the card type (e.g. Adult, Senior/Pensioner, Concession or Child/Youth).

Depending on the circumstances, they have the authority to issue an official caution. While this does not require the payment of a penalty notice, your details will be recorded and a penalty notice may be issued if you are found to be committing a similar offence in the future.

If you are caught travelling without a valid ticket, not paying the correct fare or travelling using a concession ticket without being in possession of your proof of entitlement card, you may be issued with a fine of $200 (Maximum $550).

Official cautions and penalty notices are either sent by mail to your residential address, or issued on the spot.


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